CampusPress Support Enthusiast

Descrição da empresa

Incsub, LLC is a modern company focused on WordPress hosting and support. We are recognized by and proud of the level of support and WordPress services we offer to our customers. Our talented, inspirational team is located globally, with team members working from every continent (okay, maybe not Antarctica!) We’re constantly on the lookout for great talents. If you’d like to become part of the Incsub, LLC Tribe, just hit apply! We are behind WPMU DEV, CampusPress, and Edublogs. Incsub is short for ‘Incorporated Subversion,’ which is what we build into everything we make. Here at WPMU DEV, we power and host websites used by millions of users every day, and you could be one of the superheroes that help make this happen! WPMU DEV has tremendously grown since it was founded in 2005, and we now employ more than 200 people of amazingly diverse backgrounds. Diversity and inclusivity matter to us. Everyone is welcome to work with us, no matter where you come from, what your gender, race, age, ability, religion, or sexual orientation is. After all, we all have a superpower. What’s yours?

Atividades e Responsabilidades

We are on the hunt for some epic talent to join our CampusPress family.

You’ll be working on various WordPress projects across WPMU DEV, CampusPress, and Edublogs.

RESPONSIBILITIES

The role will involve:

- Providing support by email to our Edublogs and CampusPress customers.
- Assisting with and solving all manner of WordPress questions, with style!
- Contributing to testing and QA with updates to WordPress core, plugins, and themes.
- Coordinating with developers over bugs, features and cool new stuff.
- Being an active part of the Incsub team.
- Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

JOB BENEFITS:

- Offer very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months salary bonus based on company growth targets
- Technology budgets every three years, the longer you serve, the higher the budget
- General expenses budget yearly, the longer you work, the more you get

Requisitos

QUALIFICATIONS
Requirements:

- Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
- Amazingly great communication skills
- Impressive response times, typing speed (it matters)
- Interpersonal skills, including the powers to swiftly build rapport with both current and potential customers
- Are a great team player, keen on working in an expanding, motivated, distributed support team
- Enjoy collaborating with others and don’t back down from a challenge
- Love people and love yourself!

We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.

O que nós oferecemos